Many times people make payments on the wrong UPI ID. In such a situation, it is important that there is no need to panic if such a mistake occurs, rather this mistake can be corrected. In view of such mistakes, the Reserve Bank of India has issued some guidelines regarding UPI.
Sending money through Unified Payments Interface (UPI) has become quite common and easy in the country. UPI has spread in the country like a revolution, due to which the habits of financial transactions have changed a lot. Now sending money several kilometers away has become a matter of just a few seconds. However, in this method of sending money with just one click, people sometimes make mistakes.
Many times people make payments on the wrong UPI ID. In such a situation, it is important that there is no need to panic if such a mistake occurs, rather this mistake can be corrected. In view of such mistakes, the Reserve Bank of India has issued some guidelines regarding UPI.
Through this, if a user transfers money to a wrong UPI ID, then the user can get his money back within 24 to 48 hours. Especially in those cases when the bank of the sender and receiver is the same. If the banks of both are different then the refund may take a little longer.
For information, let us tell you that if money has been transferred to the wrong user ID, then the person to whom the money has been sent by mistake should be contacted. Money can be demanded back from the recipient by sending the transaction details. On the other hand, in case of wrong payment through UPI transaction, there is a customer care number on UPI as well. This number can also be contacted and information about the transaction can be given. Apart from this, one should contact by calling on toll free number 18001201740 and complaint can be made. Let us tell you that these days many apps are available, through which payment is possible. In such a situation, complaint can also be made by contacting the customer care number of these apps. This complaint can also be registered on the NPCI portal, so that customers can get their money back on time.
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